Shipping policy
Delivery Policy
Last updated: August 13, 2026
Joy with Jorge sells digital products only. Nothing is physically shipped, and there are no shipping charges.
How you receive your books
Immediately after checkout, download links are emailed to the address you provide. Delivery is instant — there is no processing time and no waiting period.
If your email has not arrived within a few minutes, please check your spam or promotions folder before contacting us.
File format
All products are PDF files, readable on a phone, tablet, computer, or e-reader. Your files are yours to keep, and you may print a copy for your own personal use.
If your download does not arrive
Email officecmm@gmail.com and we will send your files directly.